Client Stories

Bernadette and her team is amazing! We are so grateful to have met and worked with Sarah and Anita.  We couldn't have been happier with their professional service and making the entire wedding planning to wedding day seamless and worry-free. They were there every step of the way, and looking back,  we're not sure ow we could have survived the day without them! They are so knowledgeable and really know how to ensure your special day aligns with your vision! We highly recommend Serendipity to make your wedding day the perfect one!

There are not enough words to express the profound influence Bernadette had on our wedding.  The wedding provided to us by Bernadette's experience, knowledge and care is lightyears ahead of any wedding that we could have planned ourselves.  Every interaction with Bernadette was seamless, efficient and carried out to precision.  Bernadette is extremely organized, combined with a motherly warmth that would be impossible to find in any other wedding planner. 

Thank you soooo much for helping make this day finally happen. It was honestly perfect! Jennifer and Meagan were so wonderful the whole day. I honestly couldn't have asked for a better team to help me plan and execute this day. And the hall looked stunning! It was perfect! Thank you sooo much for everything!

Hello to our Fairy Godmother!

Jordan and I want to thank you, Sarah and the entire team for making our wedding hands down the best day of our lives.  

You made our vision come to life so effortlessly and it was truly a dream come true.  From start to finish you guys were there and we didn't have to worry about a single thing.  Words cannot express how much all of the effot you all put into our day means to us

The beautiful Bernadette, 

There are no words I could ever come up with that would describe how grateful we are for you.  Thank you for everything you and your team did for us.  You truly are an angel, and I am blessed I had the opportunity to work with you. It was short-lived but I absolutely love you and you will forever hold such a special place in my heart.  Regardless of all the hiccups, you went above and beyond for us.  I will recommend you to all my family and friends.  EVERY BRIDE NEEDS SERENDIPITY BY THEIR SIDE! You have built a team of powerful women who truly care for their clients. I have never felt so at peace the way I did working with you, Kylie and Meagan.  A special thank you to Meagan for keeping it together during the photos in the HEAT 16 weeks pregnant.  She did it all with a smile on her face.  I just needed to express how thankful I truly am and how much I appreciate everything you did for us.   I will never forget you! If I ever decide to take up a part time job in the wedding industry, I'll come knocking at your door! Don't ever change, you are one of the most humble and selfless people I have ever encountered.  

All the love

Dear Bernadette, 

Thank you SO much for everything you have done for us in these last few years.  You have made this planning process as smooth and seamless as possible! We have been extremely lucky to have you by our side.  We will be eternally grateful to you.  Your expertise has been a huge asset while navigating a wedding during a pandemic.  

From the bottom of our hears, THANK YOU!

 I want to thank you from the bottom of my heart for all you did to make our wedding day so special! Bernadette, you worked with me starting months ago and helped me with planning, budgeting, vendor selection and so much more! I was not easy at times, but you were always SO patient! During the month of, you were a god send! You took so much off my plate and kept all the vendors updated with our updated and changing itineraries. You were literally my best friend that month! LOL On the day of….well I can go on and on about this one! I’ve been raving about YOU, Anita and Kayla. I have been telling so many people how amazing you all are and how they NEED to hire you all for the day of. It’s gotten to the point where people think I work for you (LOL). The day of was a little crazy, our floral vendor was late, things were missed, etc. If it wasn’t for Bernadette on the phone getting things in order and at the church making it all perfect before I walked in, Anita there to calm me down and help me get my stuff together and Kayla already at the hall setting up, I probably would’ve been a runaway bride LOL. But in all seriousness, I don’t know what I would have done without ALL of you. I am so grateful beyond what words can describe. You were all hands down the best decision I made regarding our wedding (second to marrying my husband) lol. In the beginning, my husband was even a bit skeptical on why I needed a planner in the first place (since I’m pretty organized with things). However, after the wedding, he was going on and on about how amazing you all were too! You were our wedding day angels and we honestly couldn’t not have imagined our wedding day without you all. I could go on and on and on about your service! Thank you, thank you, thank you for EVERYTHING! Love you all! 

Bernadette, Meagan & Jennifer,

There simply aren’t enough thank you’s to even say! Talk about dream team! I miss you guys already! I hope you guys got some good rest after that party!

 From day one, Bernadette without even a question, we knew we needed you to join our team for the day. All you support, and guidance throughout this whole process, was amazing. You guys are an amazing group and we are so happy to have had the chance to work with you guys!

 We are still on cloud 9!

 We couldn’t have done it without you. From start to finish, everything went so smoothly and seamless. I cant even tell you how many people complemented us on being the most punctual and smooth wedding that they have ever been to- we have you three to thank for that. Thank you for handling everything (especially our wedding crasher) You guys are the best! We loved having you guys there to share our special day together!

Thank you again so so much!

Talk soon,

Hello Bernadette, Dominique and Sarah

I knew I had to book Bernadette when I was ready to start planning my wedding, I was fortunate to witness the amazing work she did with past weddings I was apart of. I finally got to experience the bridal treatment. The pure love and joy you put into your clients in order for them to have there perfect day.

The day has come and gone, but the memories will never be forgotten. Thank you Bernadette for these incredible 2.5 years of planning. With everything that was put in our path with post poning, restrictions and such. You and Dominique made magic happen that night. Everything was seamless and exceptional. The vision truly showed on our night. I cannot express in words how much you fought for our perfect day to happen. You are the fairy "godmother" of weddings.

Sarah, thank you so much for being by my side throughout the day and ensuring everything went according to plan. You never skipped a beat and I thank you for noticing every detail even before I did.

Thank you so much,

We heard about Serendipity & Co through Mississauga convention Centre when we booked our venue in March 2020. We booked the month of coordination package and we are so thankful that we did. We had Sarah and Jeanette for the day of our wedding and they were incredible! We didn’t have to worry about anything and felt completely stress free which made us able to fully enjoy our night. Our wedding would not have been the same without them! Thank you from the bottom of our hearts! 

Thank you from the bottom of my heart for all you and your team did for me! My day was so special and memorable and for that I have you to thank. Your girls kept me calm, simply because everything was taken care of. It didn’t matter what I asked, they had a solution for everything. Kayla was incredible, every time I turned around she was there and ready to help! 

I was able to truly relax and enjoy every minute and for that I am so thankful! You and your team are wonderful and any bride would be so lucky to have you ️

Thank you for everything! 

I just wanted to say a heart felt thank you to all of you! Our day was so magical and it wouldn't have been possible without you three. Your help and support is so appreciated by me and Matteo. The day was a success with you three by our side. All of you played an important role in helping to facilitate and have our wedding timeline met, whether it was helping to set up, making sure food was all organized, and overseeing just about anything. Bernadette and Anita thank you for facilitating and making sure everything ran smoothly both at the ceremony and at the venue! We can't express in words how thankful we are.Special thank you to Jeanette omgsh you did soooo soo much running around during the photos and it truly was a blessing to have you by our side throughout the whole wedding. We are just so grateful for all your support on our wedding day.

My husband and I postponed our wedding due to covid. Due to this postponement we actually got to work with Bernadette twice.

Bernadette & team, 

Where do I even begin!! Our planning journey began February 2020, from our first discussion you understood our vision from beginning to end “Classy, Bougie, Sexy”. I must say you executed it perfectly. We had to navigate through the pandemic together thinking the wedding may have been postponed, but as soon we found out we can go ahead with our original plans, you put yourself into high gear. Fast forward to the day of the wedding, the ceremony and reception hall were decorated exactly how we wanted. There isn’t one thing we would change and for that we are great full! Your assistant Kayla who you assigned to me for the day was absolutely amazing. Her suggestions, calming energy, the way she attended to the bridal party was astounding. You all truly have a special gift. Shawn and I are extremely thankful for meeting you and having you bring our dreams to reality. Thank you Bernadette and your Serendipity team!! 

Thank you,

We hired Bernadette 2 years before our wedding date for full-service planning. She understood our vision from the very beginning and we built a great friendship with her over the 2 years. We couldn't have done it all without Bernadette from the planning process to everything she did the day of. We also hired Bernadette as our officiant. We wanted someone we actually knew to marry us, and we are so glad we went with Bernadette. It was amazing to be married by someone who not only knew us but also took part in planning our special day. We had guests complimenting how beautiful our ceremony was all night and Bernadette was a huge part in making it as amazing as it was! 

To Bernadette and her team, thank you so much for everything that you did for our wedding. We honestly couldn’t have done it all without you.  Planning a wedding during a pandemic was stressful and hard enough but you helped us through it all and made the process so smooth. Our wedding was everything we dreamt of and more. We are so extremely thankful to have booked with you to be a part of our wedding. If you are thinking of hiring a planner, do yourself a favour and go for it and book Serendipity & Co! 

Bernadette & Team,

I remember sitting at my dining room table crying because I didn't know what direction to go in because the pandemic had thrown so many wenches into our wedding plans. I simply couldn't do it on my own anymore and that's when I knew I needed help, not just any kind of help but YOUR help. 
A few years ago I remember attending a wedding and  I was taken back at the beauty of everything but the compliments that I over heard from the bride herself and guests in regards to how easy and stress free you and your team made the whole process stuck with me.
On April 16th 2021, I made the BEST decision to send you a message and ask you for help but most importantly to see if you where available for my wedding date. Thankfully you did have the availability and I remember so vividly after our zoom call just crying because in that moment so much stress lifted off my shoulder and I knew that I was in the best hands.

With a blink of an eye August 7, 2021 came and it was a dream come true!!

Bernadette and her team are so kind, punctual, understanding, hardworking, amazing listeners, and such a talented group of individuals. They made the time to ensure that everything that day ran smoothly and perfectly so that we could just enjoy our wedding day. They took my vision and blew my mind when they opened the doors to the hall so we could have our first look and OH MY GOODNESS this team turned my vision into a reality.

Thank you from the bottom of our hearts for everything you did for us from beginning to end and making our day one to remember. Your hard work, passion and dedication will forever shine!

Bernadette, 

Our journey started approx 3 years ago. We are still in awe when we look back on everything you did for us.  Without your help, our special day would not have been the picture-perfect event we always dreamed of. Despite having a " covid" wedding, you made it so perfect.  We actually would not have changed anything! 

Thank you to you and your team and most importantly your friendship.

Bernadette, 

thank you does not even begin to cover how grateful we are for everything you have done for us. You exceeded our expectations on our special day.  We were complimented by guests at how smoothly the day went, but also from the bridal party who advised they felt it was the most stress free wedding they attended.  During our entire planning process Bernadette was there to answer every single question  we had.  The months leading up to the wedding she kicked into fairy godmother mode and took care of absolutely everything from reminders of various vendor payments, decor options she found while she was out and about that day, to last minute details hours before the wedding.

We feel like we blinked and it ended.  Bernadette and her team made our special day go smooth and flawless.  We did not have to worry about anything except each other.  They really took care of it all.  We would not have been able to accomplish the beautiful night without you and your team. You are truly worth every penny.  My best advice to anyone planning a wedding is to hire our fairy godmother Bernadette!

Bernadette ( Tia B!),

Where do I even begin? The first time we met you, we instantly shared a connection and a bond of trust.  From all of our meetings to Moxie's dinners to wine night at your place, you took the title of Wedding Planner to a whole other level.  You not only took our vision wedding and brought it to life...you spent time getting to know us personally to ensure all the tips and suggestions you gave us reflected who we are.  I don't know how people have weddings without a planner, because  without you...our wedding day would have been extremely stressful.  I could write a whole book about how grateful we are but I'll save that for you to read soon.  Thank you Tia B and the whole Serendipity crew.  We already miss you and hope you'll be willing to plan a baby shower in the near future. 

We love  you lots!

Bernadette and Serendipity Team, 

Thank you so much for making Steven and my dream wedding come true! We had such a blast planning with you.  You are an amazing person and amazing at your job!

We are truly grateful to have worked with you.  Thank you for making our dream wedding come true, we wouldn't have been able to do it without you!!

- Vanessa

We just had our wedding September 14, 2019. From our first meeting in the beginning to our last meeting, Serendipity & Co went above and beyond to create our wedding into a magical event.  We had our ideas, they took it, enhanced it and executed them.  From the priceless sketches, the funny moments, serious moments and all of the coffee we had, we couldn't have asked for anything better.  Bernadette was a total gem to deal with.  I ( groom) don't have any siblings but super Sarah and Jeanette were like sisters to me during my wedding. 

From the bottom of our hearts, my family would like to thank you so much for making our dream wedding a reality.  Thank you so much! All the best for you and your future wedding plannings. 

- Steven

Where do I begin?

Thank you for everything you've done for Mark and I! You and your girls made my day easy. I couldn't have imagined us doing this without you. 

I truly have a lot of love for you. I was so blessed to have someone like you. 

Lots of love!

Kirill and I would like to express how truly grateful we are for all the work you put into planning and coordinating our wedding.   You made the entire process so seamlessly easy, stress-free and most notably, enjoyable!

Right from the very first meeting we had, I could already tell you were a professional with a wealth of knowledge of the industry, but it was your personality and the passion you had for your work that made me realize that I wanted to work alongside an individual like you.

Thank you for joining me at all the vendor meetings, being the person I could text or call at any hour of the day to seek advice and guidance, and of course, being there with Kirill and I on our wedding day ensuring that our dream day became a reality.

You and the entire Serendipity Team have been nothing short of amazing and we look forward to hopefully working with you on another event in the near future. 

With love, 

Bernadette, 

We wanted to thank you for helping us turn our wedding vision into reality! Over the past couple of weeks you have become like family to us.  We could not picture our wedding day without you.  Not only that but you have made the wedding planning process a million times easier.  We truly hope you stay in touch. 

Thank you for proving to Sergio that hiring a Wedding Coordinator was the best decision ever!

Bernadette and Sarah, 

I wanted to take some time to thank Sarah, Ashley and Jennifer for everything they did for Justin and I on our wedding day.  Sarah was an absolute dream to work with - she was always available to answer all of my questions ( and there were a lot of them!) and was always willing to meet with us to go over the details for our wedding day.  Sarah was so helpful when it came to determining the flow of our wedding day from when the prayer and toast should take place to scheduling each speech as well.  We couldn't have done it without her.  Sarah and Ashley were lifesavers when it came to packing everything away for us at the end of the night.  We spent the entire evening dancing the night away with our guests and at the end of the night everything was packed away neatly in boxes ready for us to load in the car and go home.  

If anyone is on the fence about whether they should hire a Day of Coordinator - just do it! Hire Serendipity & Co! It truly saved us a ton of stress and allowed us to be present on the most important day of our lives

From the bottom of our hearts, we thank Serendipity & Co so very much!

I first would like to say thank you so much to Bernadette, Sarah and Domenique for all of their hard work on our wedding day ( April 27, 2019).  It was a dream come true for the both of us and everything was even more amazing than we could have ever dreamed of.  Bernadette was kind, caring and attentive to all of our wants and needs.  She went above and beyond and made the wedding process so much easier and more more stress free.  She took the ideas I had and ran with it coming back with even more amazing ideas than I could have ever thought of.  Bernadette is literally the best at what she does and anyone who has her as their Wedding Planner is extremely lucky.  Having Sarah and Domenique there the morning of was honestly a God send and I don't know if I would have been able to be as relaxed as I was that morning if they were not there.  The itinerary she put together was executed flawlessly.  I will never forget the feeling I had when I walked into the hall for our first reveal.  I was speechless, I was in awe and I was so happy and grateful for all the work they did for us.   Bernadette we love you and thank you for everything.  We can't wait to see our pictures so that we can relive the day all over again. 

Bernadette, 

There will never be enough words to say thank you for all you did for our wedding. I don't think I would have made it through with my sanity without you and your team. Your genuine and kind nature is a true testament to you as a person and it's reflected all through your business.  You were meant to be a wedding planner and our paths were meant to cross.  It's not very often I click with someone but with you it was instantaneous. I hope you know how truly wonderful you are and how much we ( your couples) appreciate you not only as a planner but as a person. 

Thank you sooo much!

Bernadette and Lindsay,

As I look back on pictures of my wedding, I am still in awe of how the day unfolded and I know that it had a lot to do with having you two in our corner. After our engagement, I became overwhelmed at the idea of planning the biggest party of my life. Unlike most girls, I have not dreamed about my wedding since I was five, had no idea what vision I had for the day or where to even start.

I entered your office like a deer in headlights, anxious and nervous about the whole process, but you reassured me that everything would work out. You were right. I know I was not the easiest client because of how indecisive I can be. I knew what I didn't want, but articulating what I did want was a bit of a challenge.  With your patience and expertise you were able to help me create a day that was beyond my high expectations. Being so indecisive meant that shopping around for reliable vendors would cause me to stress out, and doubt if I am making the right choice. Luckily, you came with a list of preferred vendors who you trusted and worked within our budget. You helped us find venues that didn't feel "cookie cutter", introduced us to an amazing caterer and added details to our decor that just blew everyone away. You were punctual to every appointment and always so professional. Your passion for what you do was so obvious in every single meeting.

So, after a year and a half of planning, the big day had finally arrived and I was so relieved that you two were there because I actually enjoyed my night and felt present at my own wedding. I didn't have to worry about anything because I knew you guys were there making sure everything was going according to plan.  Even when there were hiccups, you dealt with them quickly and professionally and I thank you for it.  I had guests calling me two days before the wedding changing their RSVP which meant I had to reconfigure the seating chart. Doing this two days before my wedding meant that I was bound to make a mistake, and sure enough I did. These mistakes came to light as people are trying to find their seats at our reception. Luckily you took control of the situation, dealt with some overbearing family members, and found the correct seat for those displaced guests. Meanwhile, I am going through my receiving line, none the wiser of the crisis you averted.

At the end of the night, you gathered all my belongings and packed up everything for me. I can't express how grateful I am for that because when you are exhausted and running on pure adrenaline, the last thing you are thinking about it packing up your cake knife. The wedding and honeymoon have come and gone and guests are still complimenting us on how beautiful the wedding was, and what a great time they had. I know that these compliments need to be shared with you two because it was with your guidance that we created a day that our guests will never forget. From the bottom of our hearts, thank you!

Hi Bernadette! I just wanted to let you know that our wedding was absolutely amazing. And I have you and the girls to thank for helping me pull my vision together. I am so happy you pointed out Spencer’s as a venue to look at. It was exactly what I wanted, and after all my OCD details and changes, it turned in to a very dreamy and magical event. I can't thank you enough for helping me with everything. I will be telling everyone about you. To Natalie and Melissa..wow! Fantastic. Melissa was amazing with helping me out with everything at the house, to sewing up my dress to making sure my needs were met and even entertaining my daughter. And Natalie...super! She was always around, looking after everything, checking in on me, and packing everything up at the end of the night. Amazing!

I loved working with all of you. I want to get married again just so that I can plan and work with you! I hope your mom had a fantastic evening too. I sent some flowers for you and your mom with Natalie. Anyways, you and the team are absolutely amazing. I can't say enough. All of my immediate family commented on how great of a job you did. I could not have asked for a better day. And the dress ripping didn't really even phase me. This was as close to perfection as anyone can get.

With love and thanks,

Hi Bernadette, Thank you VERY much for all of the hard work and dedication that you put into our wedding to make it the perfect day! From the time that you put into the small details, to the vendors that you connected us with, to the day of coordination- we could not have asked for more!

We have had so many guests comment on how smoothly - that is thanks to you and your wonderful team! Thanks for helping us make our winter wedding magical. We will definitely recommend Serendipity & Co. to our family and friends:)

All the best,

Hi Bernadette, We are back now and I wanted to say my most sincere thanks! You and your team are absolutely amazing and helped make our wedding the most special day! I had a vision in my head but when I walked into the church and then into the hall it took my breath away! You are and have an amazing company and I will most definitely be recommending you for upcoming weddings! You made our dreams come true. I’ll send you some pictures once I get them back as well.

Thanks again with warmest regards,